The Westin Dallas Park Central

I loved the view of the Westin. It's amazing, the interior design of the place is well pleasing. Recognize the courtesy and dedication the front desk and the customer service team were top notch in my opinion. The housekeepers are amazing and the restaurant staff and hosts are very friendly and helpful. They just helped me so much I'm blessed to have scored such a great place to stay. Guest relations even displayed extra courtesy during my unexpected issues related to booking errors on a third party booking site.

From the moment that we checked into the hotel, our experience was great! I explained upon check-in that my husband had challenges with walking, and so they were sure to give us a room close to the elevator. The room was nicely decorated and clean. The bed was very comfortable, which provided for a great night sleep. we had a car and the valet was always available when we needed to leave the property. We will definitely return this property next time we are in town.

This place was well clean . 24 mins located from downtown .

Since the pandemic, I've noticed a lot of hotel properties are struggling to maintain the level of service they offered before the pandemic. This Westin location is doing a great job and is offering a very nice option for people who want to stay in this part of Dallas. As far as noise, there was a bit of noise from a siren coming from LBJ, but no sound from adjacent rooms or hallway. I ate breakfast in the restaurant and the frittata was perfect, and staff were very nice and attentive.

The parking for handicap was AWEFUL! Came for class reunion and was promised discounted parking since I already paid for a 2-night stay, it full price was taken from my $100 incidental and now I can't reach anyone for a refund.